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Pre-Ordering Information
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It is very important that you
ready all the following information below before you place your tobacco
plant order.
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The Pre-Ordering process.
Reserving your tobacco plants by pre-ordering is a
pretty straight forward process. By pre-ordering your tobacco plants months
or many months in advance of the actual planting/shipping date you are insuring
the tobacco plants and the number of plants you desire are being reserved just
for you. The only practical way we can offer tobacco plants to our customers
is for our customers to pre-order in advance thus reserving the plants they
desire. This allows us to know in advance the number of plants needed of the
varieties being offered and helps us plan accordingly.
How it works.
It starts with you choosing the varieties and number
of plants you desire and placing your order. We will notify you by email within
a few days that your order has been received and booked accordingly.
You will be charged at the
time you order is booked to reserve your tobacco plants but your tobacco plants
will not be shipped until they are ready (grown). Plants are not ready and do
not begin shipping until May.
Plants are offered in multiples of 3, 6 and 12 for
each variety listed. You will have the opportunity to change the quantity of
items in your shopping cart if you desire more than 1 order of a variety.
The Plants
Our tobacco plants are float bed grown although we
do grow backup plants in regular plant trays in case we experience a plant failure
with the float grown plants.
Growing plants on float beds is a process were by plants
are grown in trays that float on water. This process promotes better root systems
by forcing the roots to grow in a downward direction helping to get the plants
off to a fast start. From our experience tobacco transplants grown using the
float system take off and grow better and faster than by using bare root plants,
which was the traditional method in the past. To learn more on "The Float System
for Tobacco" you can read the a PDF file from the University of Tennessee by
clicking here.
Plants will be removed from their trays the day they
are to be shipped to you and will not be in a plastic container cell like a
tomato or pepper plant you buy from the local garden center comes in. The roots
of the plants will be inserted into a small wax paper sleeve or wrapped in wetted
paper or both to insure they don't dry out during shipping. They should
be planted as soon as possible, you may hold them for several days by keeping
the root ball moist and the plants in an upright position to keep them from
crooking. If your weather is unsuitable for planting for a long period or it
is still a little to early for you to plant when they arrive, you can simply
pot them into a container of potting mix and let them continue to grow until
your conditions are favorable for planting.
Shipping
[FREE SHIPPING FOR TOBACCO PLANTS!]
Tobacco plants are shipped by USPS Priority mail which
normally takes 2-4 days to arrive depending on your location. We will notify
you by email the day your plants are shipped so please make sure the email address
you supply us is valid and one that you check regularly. Also please be sure
that someone will be there to accept plants at the address you have given us
with your order.
Sorry, we cannot ship plants to California,
Hawaii, Alaska or Internationally.
We strive to begin shipping tobacco plants by mid May and continue
through early June or until all orders have been filled. We are unable
to give an exact date in advance for when tobacco plants will be ready for shipment
because there are just too many variables that can affect the readiness of the
plants such as weather, plant growth stages etc. When plants are ready to be
shipped we will update the Tobacco Plant
Update Page and we will email you the day we ship your plants.
We have created a special page to help keep our customers up to date on the
progress of the plants and informed of any delays we may be experiencing etc.
Tobacco Plant Update Page
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Sorry, we can not ship to California, Alaska or
Hawaii. No International Sales on plants,
only to U.S. locations with the exception of the above listed states. |
Shipping
Damage Claims
We do our best at using appropriate
packing materials and cannot accept responsibility for damage caused by the
carrier. All claims for damage must be reported to the carrier immediately and
filed with the carrier by the customer.
Delays in Delivery
The New Hope Seed Company shall not be responsible for loss or damage caused
by delays in delivery from strikes, acts of war, fire, casualty, inability to
obtain materials or other causes beyond our control.
Order Cancellation/Refund
Policy
We understand that circumstances can change unexpectedly;
cancellations will be acknowledged and accepted gracefully. However, with the
time, work and preparation involved we require that any cancellation of tobacco
plant orders must be placed within 10 business days or less of the date they
are ordered in order to receive a refund. There will be a 20% cancellation fee
charged to cover our bank fees we incurred with regard to processing your order.
Please allow 2 weeks for your refund check to arrive or your credit card to
be credited.
If for any reason, we experience a crop failure and cannot ship your plants
we will issue a full refund. We reserve the right to send a substitute variety
if we experience a loss or run out of another variety.
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